14-Day Return Policy

Customers have the right to withdraw from the contract within 14 days without providing any reason.
The withdrawal period ends 14 days after the day you receive your order.
Products must be returned in good condition, unused, and in their original packaging, except in cases of quality defects.
Buyers must send the goods back within 14 days after notifying us.
If your order includes multiple items delivered separately, the 14-day period begins when the last item is received.

How to exercise the withdrawal right

To exercise your 14-day withdrawal right, please contact us:
Email:[email protected]
Phone:+86 755-86211480

You may use the model withdrawal form, but it is not mandatory.
Please include:
Your name
Order number
The product(s) you wish to return

Return Address

Please do not return any product without prior confirmation from our customer service.
The confirmed return address (located in Shenzhen, China) will be provided after customer service approval.
Administrative address only - do not send returns here without prior confirmation:
ELECOK CO., LIMITED
Room 1007, Xiwan Building
No. 15 Jinhai Road, Bao'an District
Shenzhen, Guangdong 518102
China

International returns may require longer transit times due to shipping distances and customs clearance procedures.

Liability for Impairment

You are responsible for any reduction in the value of the product resulting from handling that goes beyond what is necessary to determine the nature, characteristics, and proper functioning of the product.

Return Shipping Costs

The buyer is responsible for return shipping costs when exercising the 14-day withdrawal right.

If the product has quality issues, ELECOK CO., LIMITED will cover the return shipping cost.

We recommend that customers keep a proof of shipment when returning a product.

Import duties or import VAT may be charged by customs and are not included in our product prices.

We will also reimburse the cost of the least expensive standard delivery method we offer when the 14-day withdrawal right is exercised, in accordance with applicable EU/EEA rules.

Refunds

Refunds will be issued within 1–2 business days after we receive and inspect the returned item(s), and no later than 14 days from the date we are notified of your withdrawal.

Refunds will be processed using the same payment method used for the original purchase.

No additional fees will be deducted from the refund, except for return shipping costs where applicable.

Exceptions

Custom-ordered or special-order components are non-returnable.

Integrated circuits (ICs) and sensitive components that were soldered, installed, or altered cannot be returned.

Free Replacement or Full Refund Policy

Product cannot be used during the warranty period due to quality issues

Product is damaged during transit

Product is not delivered on time due to reasons on our side

Process for Free Replacement or Full Refund

Buyers contact our customer service by email to describe the problem and provide evidence (clear photos, screenshots, or video)

We will check the problem within 1 working day. For eligible cases, we will process a free replacement or full refund within 1–2 business days

If a return is required, we will cover the return shipping cost

Standard Withdrawal Form

Please do not send packages to the address below without prior confirmation.

— To: ELECOK CO., LIMITED
— Email: [email protected]
— I hereby notify my withdrawal from the contract for the following product(s):
— Order Number:
— Product(s):
— Consumer's Name:
— Consumer's Address:
— Date of Receipt:
— Date of Withdrawal:
— Signature (only if submitted on paper)

Contact Information:
Email: [email protected]
Phone: +86 755-86211480
Company: ELECOK CO., LIMITED

Model	FOX3DAT5TATPC03B
Brand	HP
Desc	FOX3DAT5TATPC03B 448016-001 HP DV9700 DV9730EF KSB0605HB ( -6L78) 7X30W2R. KDB05605HB (6C14) 434678-001 448016-001 HP pavilion DV9000 DV9200 DV9300 DV9500 DV9600 DV9700 DV9800 hp/Compaq pavilion DV9200 :pavilion DV9200 pavilion DV9200XX pavilion DV9201CA pavilion DV9201TX pavilion DV9202EA pavilion DV9202TX pavilion DV9203TX pavilion DV9204TX pavilion DV9205CA pavilion DV9205EU pavilion DV9205TX pavilion DV9205US pavilion DV9206EU pavilion DV9206TX pavilion DV9207TX pavilion DV9207US pavilion DV9208NR pavilion DV9208TX pavilion DV9209TX pavilion DV9210CA pavilion DV9210TX pavilion DV9210US pavilion DV9211EA pavilion DV9211TX pavilion DV9212EA pavilion DV9212TX pavilion DV9213EA pavilion DV9213TX pavilion DV9214EA pavilion DV9214TX pavilion DV9215TX pavilion DV9216EA pavilion DV9216TX pavilion DV9217EA pavilion DV9217TX pavilion DV9218EA pavilion DV9218TX pavilion DV9219EA pavilion DV9219TX pavilion DV9220CA pavilion DV9220EU pavilion DV9220TX pavilion DV9220US pavilion DV9221TX pavilion DV9225US pavilion DV9230US pavilion DV9231CA pavilion DV9232EU pavilion DV9233CA pavilion DV9233CL pavilion DV9233EU pavilion DV9235NR pavilion DV9237EU pavilion DV9241EA pavilion DV9243EA pavilion DV9244EA pavilion DV9244EU pavilion DV9248EA pavilion DV9252EU pavilion DV9253EA pavilion DV9254EU pavilion DV9255EA pavilion DV9260NR pavilion DV9260US pavilion DV9265LA pavilion DV9266EA pavilion DV9266EU pavilion DV9267EA pavilion DV9268EA pavilion DV9269EA pavilion DV9271EA pavilion DV9272EA pavilion DV9273EA pavilion DV9274EU pavilion DV9275EA pavilion DV9275LA pavilion DV9276EA pavilion DV9283EA pavilion DV9285EA pavilion DV9286EA pavilion DV9287CL pavilion DV9288EA pavilion DV9289EA pavilion DV9291EA pavilion DV9292EU pavilion DV9294EA pavilion DV9294EU pavilion DV9295EA pavilion DV9295EU pavilion DV9296EA pavilion DV9296EU pavilion DV9297EA pavilion DV9299EA pavilion DV9299XX hp/Compaq pavilion
Other Name	F0X3DAT5TATPC03B FOX3DAT5TATPCO3B

FOX3DAT5TATPC03B 448016-001 hp DV9700 DV9730EF