14-Day Return Policy

Customers have the right to withdraw from the contract within 14 days without providing any reason.
The withdrawal period ends 14 days after the day you receive your order.
Products must be returned in good condition, unused, and in their original packaging, except in cases of quality defects.
Buyers must send the goods back within 14 days after notifying us.
If your order includes multiple items delivered separately, the 14-day period begins when the last item is received.

How to exercise the withdrawal right

To exercise your 14-day withdrawal right, please contact us:
Email:[email protected]
Phone:+86 755-86211480

You may use the model withdrawal form, but it is not mandatory.
Please include:
Your name
Order number
The product(s) you wish to return

Return Address

Please do not return any product without prior confirmation from our customer service.
The confirmed return address (located in Shenzhen, China) will be provided after customer service approval.
Administrative address only - do not send returns here without prior confirmation:
ELECOK CO., LIMITED
Room 1007, Xiwan Building
No. 15 Jinhai Road, Bao'an District
Shenzhen, Guangdong 518102
China

International returns may require longer transit times due to shipping distances and customs clearance procedures.

Liability for Impairment

You are responsible for any reduction in the value of the product resulting from handling that goes beyond what is necessary to determine the nature, characteristics, and proper functioning of the product.

Return Shipping Costs

The buyer is responsible for return shipping costs when exercising the 14-day withdrawal right.

If the product has quality issues, ELECOK CO., LIMITED will cover the return shipping cost.

We recommend that customers keep a proof of shipment when returning a product.

Import duties or import VAT may be charged by customs and are not included in our product prices.

We will also reimburse the cost of the least expensive standard delivery method we offer when the 14-day withdrawal right is exercised, in accordance with applicable EU/EEA rules.

Refunds

Refunds will be issued within 1–2 business days after we receive and inspect the returned item(s), and no later than 14 days from the date we are notified of your withdrawal.

Refunds will be processed using the same payment method used for the original purchase.

No additional fees will be deducted from the refund, except for return shipping costs where applicable.

Exceptions

Custom-ordered or special-order components are non-returnable.

Integrated circuits (ICs) and sensitive components that were soldered, installed, or altered cannot be returned.

Free Replacement or Full Refund Policy

Product cannot be used during the warranty period due to quality issues

Product is damaged during transit

Product is not delivered on time due to reasons on our side

Process for Free Replacement or Full Refund

Buyers contact our customer service by email to describe the problem and provide evidence (clear photos, screenshots, or video)

We will check the problem within 1 working day. For eligible cases, we will process a free replacement or full refund within 1–2 business days

If a return is required, we will cover the return shipping cost

Standard Withdrawal Form

Please do not send packages to the address below without prior confirmation.

— To: ELECOK CO., LIMITED
— Email: [email protected]
— I hereby notify my withdrawal from the contract for the following product(s):
— Order Number:
— Product(s):
— Consumer's Name:
— Consumer's Address:
— Date of Receipt:
— Date of Withdrawal:
— Signature (only if submitted on paper)

Contact Information:
Email: [email protected]
Phone: +86 755-86211480
Company: ELECOK CO., LIMITED

Power input and output	Power Specifications	AC100V-240V
	The impact of power	The following maximum 30A 5ms / AC100V, the following maximum 50A 5ms / AC200V
	24V power supply	DC24V 400mA
	Input Specifications	DC24V 7mA/5mA no voltage contact or NPN open collector transistor input
	Output Specification	Relay Output: 2A / 1 ?, 8A / 4 ? COM AC250V, DC30V the following
	Input and output expansion	Can be connected FX0N, FX2N series expansion with the input and output devices. Version by installing extensions, you can expand a small amount of input and output points or analog input and output expansion
Performance	Program memory	Built-in 80-step (without battery backed EEPROM), comment input, RUN can be installed with a program written in transfer function of the storage box (maximum 8,000 steps)
	Clock	Built-in real-time clock (time set instructions, more instruction time, with leap year correction function)
	Instruction	27 basic instruction, 2 step ladder instructions, application instructions 89 kinds of
	Processing speed	Basic instructions: 0.55 ~ 0.7μs / instructions, application instructions: 3.7 Number of 100μs / instruction
	High-speed processing	There are input and output refresh command, the input filter to adjust instruction, interrupt input, pulse catch function
	Maximum input and output points	128 points
	Auxiliary relays, timers	Auxiliary Relay: 1,536 points, timer: 256
	Counter	General use 16-bit up counter: 200 points, the general increase or decrease the counter with 32-bit: 35-point increase in high-speed 32-bit count down counter: [1 Phase] 60kHz / 2?, 10kHz / 4 point [phase 2] 30kHz / 1 point, 5kHz / 1?
	Data register	General with 8,000 points, with a 16-point index, the file used in the program area can be set up to 7000 points
Other	Analog potentiometer	Built-in 2 points, by FX1N-8AV-BD-type function expansion board can be extended 8:00
	Extensions version	Can be installed FX1N-? ? ?-BD-type function extensions
	Special adapter	By FX1N-CNV-BD Connect
	Special Extended	Six kinds (FX0N-3A, FX2N-16CCL-M, FX2N-32CCL, FX2N-64CL-M, FX2N-16LNK-M, FX2N-32ASI-M)
	Display module	Can be built FX1N-5DM. May Exterior FX-10DM (also can be directly connected GOT, ET series of man-machine interface)
	Corresponding to the data communication	RS-232C.RS-485, RS-422, N: N network, parallel link, computer link
	Corresponding to the data link	CC-Link, CC-Link/LT, MELSEC-I / O link
	Peripheral selection of models	Select [FX1N (C)] or [FX2N (C)], [FX2 (C)]. However, the choice [FX2N (C)], [FX2 (C)] using the restricted

Mitsubishi Melsec FX1N-14MR-001 PLC Logic Controller